Priority Support, Always!

You can request for APK generation in your seller app/dashboard from settings. You'll receive an Android APK file from our team within a week.

Windo helps you in creating your online shop & configuring payments & logistics. We are not directly promoting the shops of any business owner. However, you can utilize the benefits we are giving like- Adding coupons, Integration of Google analytics & Facebook pixel, which will help you to understand your customer's behavior & strategize your way of marketing.

In the Dashboard, there is an option of Share your shop, you can either Download it or email the scan code to yourself and share it with your potential customers.

In the Settings, you can go to “Discount Coupons” to create coupons for your customers.

In the settings, you can go to “Customer Testimonial” to add testimonials received from your customers and it will start reflecting on your shop for other customers.

You can connect Windo team by clicking on the Support icon or mail us at team@mywindo.shop. We’ll reach out to you on the same Business day (Monday to Friday) and during weekends we will respond to you within 12 hours (Saturday & Sunday)

You can mail us at team@mywindo.shop. Or text us by clicking on the Support icon at any time of the day.

In settings, you can go to “Feature Requests”, to send requests for premium features.

In settings, under Support, you can refer to Blogs. You can see the tutorials on Dashboard or you can visit our YouTube channels to watch tutorials.

Windo is a tool for any small/medium-scale business owner to create an online shop in minutes without paying anything. One can handle orders end-to-end orders with any mode of payment & delivery.

If you are starting your business or you just want to scale your business without taking too much effort, then Windo is your answer. Here you get unlimited benefits & features for free.

You can go to “Settings,” click on “Shop Website,” and there you’ll find all options to customize your shop.

In the free plan, you certainly can create a decent shop, but to get more customers and orders, you need to put in a little extra effort & time. This is possible only if you upgrade your free plan to paid plan.

Here are some benefits of the paid plan: See your customer’s abandoned cart, Use SEO benefits for your shop’s higher ranking, create discount coupons for your customers & much more.

First, you need to go to “Settings” and then click on “Feature Requests” to send requests for premium features.

payment

payment

payment

payment

payment

shipping

shipping

shipping

shipping

It may take up to 48-72 hours for your domain’s records to propagate and for your site to appear worldwide.

Not more than 3 times a week.

If you want to disconnect your domain anytime from your WINDO Shop anytime, you can remove or reset your A or CNAME records back to your previous record mapping.

In Settings, go to “Shop Website,” where you will see the option of “Custom Domain”, click on it and fill in the required details and lastly, click on Connect to connect your Domain.

You can sync your Instagram products within a few minutes.

Your Instagram will be synced every 24 hours.

You can sync unlimited products.

No, you can only sync the images.

Go to Settings, You’ll see the “Shop website” heading; below that, click on Themes, where you can see multiple themes. You can select a theme for a single product or multiple products per your requirements.

You can select from 5 theme options available on our app or you can go ahead and build your own theme.

To customize the color of a selected theme, you can go to themes in settings and click on details. Click on “Pick color” to choose primary and secondary colors for your store.

In Settings, go to “Shop Website,” where you’ll see the option of “Themes” click on it, and you’ll see two options, themes & Layout customization. On click of “Layout customization,” you will see all the options where you can enable or disable a particular section to customize the layout of your store.

Yes, they can. You need to customize your live chat feature and select WhatsApp as your widget.

In Settings, go to “Shop Website,” where you’ll see the option of “Live Chat Settings” click on it to enable the Live chat option and connect with your customers.

No, you can place the chat widget on the top right corner or bottom right corner of the screen.

Yes, you can do so by disabling the toggle switch present in live chat settings.

Google Analytics can be used to measure your shop’s data that will provide insights into your business and you can strategize accordingly.

Facebook pixel can be used to track conversion from Facebook ads. You can also retarget people who have already taken some kind of action on your website.

By configuring Google analytics and Facebook pixels.